If you have any questions, remarks or other stuff you want to share with us, do not hesitate to contact us. If your questions are site related we hope that you will consult our wiki first. The wiki will probably have the answers for most of your questions. There is a small quide included in this document on how to use our wiki.
If you have questions regarding a file we urge you to contact the author.

Check The Wiki Before Contacting Support

Support can help you with any queries or problems related to the marketplaces, but we do suggest you take a look through the Wiki articles and Faq to see if your question has already been answered before you get in touch.
There are certain issues that will always need to be resolved by Support, but it’s still a good idea to get in the habit of checking out the existing documentation on the Wiki before contacting us. 
If your query or problem is not covered in the wiki never fear! Send us a ticket with as much pertinent information as you can and we will do our best to give you the information you need or to solve your problem.

What Support Can Help You With:

• Account issues and queries
• Buyer issues and queries
• Author issues and queries
• Referrer issues and queries
• Copyright and piracy reports
• General queries
• Large deposits
• Breaches of our terms and conditions
• Purchased items that are faulty or do not work as described
• Feedback (we value positive and negative feedback!)

How to use Our Wiki

Using our wiki is very simple. You can use the menu on the left to browse through the pages. Almost every aspect of our site is documented in the wiki so you will find a wealth of information while browsing.
You can also use the search field on the left side.

Contact Support

Use the email address listed below to contact our support team. If your question or remark is relevant, we will respond within 4 days. If you have questions regarding a specific file, please contact the author of the file first. You can reach us at:
support@codeloaded.com